Privacy Policy

Information intro

Soul Support Systems, ORG (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of www.soulsupportsystems.org, including any content, functionality and services offered on or www.soulsupportsystems.org (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the website, mobile applications, APIs or related services.  By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Visitor data

For customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For form block submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with www.jotform.com for storage and [with Zapier for data porting].

For member area subscribers

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:

  • Billing and shipping address

  • Details relating to your subscription

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

For use of share buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third-party services: Facebook, Twitter and LinkedIn. If you click a share button, these third parties may receive your personal data, including:

 

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

For use of blog comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

[Emails]
Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

 

[Marketing emails]
Squarespace Email Campaigns

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Constant Contact Email Campaigns

Constant Contact, Inc. licenses a permission-based e-marketing software platform to individuals and organizations. They act as a service provider to these customers, most of whom are small businesses and non-profits. Their product helps their customers design email newsletters, share them on social networks, manage lists of contacts and marketing preferences, and track email campaign results. They do not have a contractual relationship with recipients of the messages their customers send with the Constant Contact software.

They require their customers, including Soul Support Systems, the sender of the email you received, to use their platform only for permission-based email marketing, in compliance with their Anti-Spam Policy. If you believe you have received unwanted, unsolicited messages sent through their  platform (or purporting to be sent through their  platform), please forward a copy of that message with your comments to  abuse@constantcontact.com for review.

How to Opt-out of Emails from a Constant Contact
Any emails you receive through their platform include an easy, automated way for you to cease receiving marketing emails from Soul Support Systems, the sender or to change your expressed interests. If you wish to do this, simply follow the unsubscribe, SafeUnsubscribe® and/or Update Profile links at the end of any email you receive from Soul Support Systems, through Constant Contact.

 

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

 

Transactions

Encryption: Your transaction is encrypted and secured. All information, including your credit card, is transferred only over HTTPS with up to 256-bit encryption.

Compliance: Servers are verified PCI compliant. Additionally, your credit card information is not stored on our servers.

Transactions are made through www.Stripe.com Their Privacy Policy (“Policy”) describes the “Personal Data” that they collect about you, how they use it, how they share it, your rights and choices, and how you can contact them about their privacy practices. This Policy also outlines your data subject rights, including the right to object to some uses of your Personal Data by them. Please visit www.stripe.com/privacy to view their full Privacy Policy.